Elk Group International 1 Year Limited Warranty
All fixtures and products sold by Elk Group International are warranted to be free from defects in materials and workmanship for a period of one year from date of purchase.
Our warranty covers only replacement or repair at our factory or authorized repair facility of the defective part(s), to the original purchaser and excludes any responsibility for labor or freight expense incurred by the purchaser or others, for servicing such claim during the warranty period. Elk Group International reserves the right to issue credit, repair or replace defective merchandise, at our opinion, upon receipt of written notification by the purchaser of the alleged defect, within the warranty period. Elk Group International further reserves the right to examine the alleged defective product, or other proof, satisfactory to Elk Group International of the defect.
This limited warranty is in lieu of all other warranties, expressed or implied. Elk Group International assumes no responsibility for labor costs in connection with the installation, removal or replacement of the warranted products, or for consequential damages. Elk Group International further reserves the right to refuse to honor the above warranty for any product(s) altered, improperly installed, or installed in an application for which it was not intended.
All claims must include sales receipt showing the item and date of purchase.
You may file a claim for product defects within 1 year of the purchase date by emailing firstname.lastname@example.org.